Web Design - The look and feel of your web site

Web design is the art and engineering of building a visually pleasing, interactive and functional experience. This is done using a Web browser, a Web server and your content, and then linking it all together with software code written in languages like HTML, JavaScript, ASP and PHP.

Let us create your Web Site
Our experience in building web sites and systems integration allows us to quickly build you a site that clearly communicates your message and is uniquely yours. Our developers enjoy providing a rich, robust and scalable web experience to our customers and we prefer not to use templates extensively. We can integrate your web site with ‘back-end’ systems providing specialized services like guest books, databases, community forums and ecommerce. We believe that your site should project your image and not blend in with the rest.

If you already have existing digital ready content we can integrate it right into your web site. If you don’t have digital ready content we can help convert it for you. We can partner with you in generating new content and will provide minor graphic and touchup work when requested.

Create your own Web Site
Using free or off the shelf software to create a simple Web Site is relatively easy and if you want this option you will want to request your own FTP account when we setup your account. You will have full control of your site and we will not perform any updates or charge a monthly maintenance fee.

Web Hosting - The nuts and bolts of your web site

Web Hosting is the set of services that include registering your domain name, hosting your web site files on our servers, delivering email services, and hosting databases and other server applications that provide services to your web site.

Worry free Hosting -  we take care of it all.
We partner with a major Internet Hosting and Services firm located in Scottsdale Arizona. Their dedicated 24x7 in-house support staff ensures that your site is available 24 hours a day, 7 days a week all year along. Any unlikely systems issues that may arise are resolved quickly and transparently.

We offer a full range of hosting services for large and small sites. We can offer you sites with a 5 page site for your organizations' photos and a blog, and we can also host a world class web site on a dedicated server and running a full set of ecommerce and line of business applications. Please visit our Online Store for additional details.

Hosting Maintenance
Hosting maintenance is a catch-all name for the monthly work done to keep your web site running and updated with minor content changes. This usually takes 30 minutes for a small to medium site. Major page updates and structural changes are considered new work and not maintenance.

Email
We provide email accounts with each hosting plan and more accounts can be purchased at any time. Each standard email account is associated with your domain name that can be accessed by both your email client and by a web browser.

Email forwarders
We provide email forwarder accounts with each hosting plan and more accounts can be purchased at any time. Forwarding accounts allow you to create a new email name that people can send mail to. All mail that is sent to the forwarding address is then forwarded to another account specified by you.

Forwarding accounts can be used to create email names like ‘contactus@yourbusiness.com’. Any mail sent to this address is forwarded to one or more of your employee email accounts for review and processing. Each email forwarding account has no mailbox associated with it and you cannot access it directly by either your email client or a web browser.

Web Services - The IT plumbing that provides internet and database services to your site

Web Services describes programs and databases that run on the Web server and provide data and services to your web browser and other server based programs. These services provide the 'back-end' services of the Internet and communiate with your web site to provide a fully interactive experience with your customers.

These Web Services can include but are not limited to:

• Email Forwarders
• Shared Calendars
• Guest Books
• Forums
• Photo Gallerys
• Databases
• Shopping Carts
• Line of business systems

Rockhaven supports these services and others using industry standard ASP, .NET and PHP technologies. We also provide custom programming services if you have a need for specialized services.

Domain Names - How your site and company are identified and recognized

Domain Names determine how you are found on the Internet and getting the right domain name that properly represents your organization or company is critical. 

We offer domain name registration, forwarding masking, bulk transfers and brokerage services. If you don’t have a domain name yet, we can get one for you. If you already have one, we can have it transferred to our hosting servers. If you want a domain name that is already in use, we can work with you and the domain brokers to determine whether the name is for sale and at what price.

We partner with the world’s number 1 ICANN accredited domain name registar. We use this partnership to ensure that your domain name is protected and owned by you, and that there are no hidden fees or large renewal fees.

Protect your name - We also offer services domain name protection , private and business WHOIS registration, domain certifcation. Please see our Online Store for details.

Web Maintenance - Keep your site tuned-up, healthy and up to date

Monthly Maintenance
Rockhavn provides an optional maintenance service each month where we review for your site, ensure everything is running smoothly, and perform any minor updates you have requested. Updates do not include content you may update yourself like photo albums, blogs or forums. We will schedule a time with you each month to perform this service. You do not have to pay this fee, and we will not perform any monthly maintenance. Any updates will be charged as new work.

About updating your Website
When we maintain and update your site, we will do our best to respond to requests for time sensitive updates like announcements and sales, but do ask that you please keep these to a minimum and schedule your updates for the scheduled monthly maintenance time. We do reserve the right to determine whether the number of the requested updates fit within the scope of work intended to be covered by the monthly maintenance fee and will tell you first whether we will bill you additional work.

Please let us know whether you require weekly or more frequent updates, expect significant content churn every month. We can provide a maintenance quote based on your anticipated loads.

Everyone likes a "custom" look, so customize your site today...

Upgrade an existing Web Site

We can upgrade your existing site to add new features or redesign the look of your existing site while keeping the same features and content. Please call to discuss your needs and we will provide a quote.

Customized E-Commerce solutions

We can integrate a variety of customized E-Commerce and other Web services. Some of the services available are; Shopping Carts, Guest Books, Locator Services, Membership Directories, News Letters, Forums, Search Engine submissions, email marketing and more. These services are customized to your requirements as every customer is different, so please contact us to discuss your needs and we will provide a quote.

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Programming Services
Our custom programming services fall into two significant Web technological categories.

Client based Programming Services - $120.00 per hour

We provide custom “client side” code that run on your customer’s browser. This service usually covers browser special effects and browser page integration with other web sites and services. Supported languages are JavaScript and VBScript.
Please call to discuss your needs and we will provide a quote.

Server based Programming Services - $150.00 per hour

Server services are programs and data that reside and run on our servers. These services include databases, shopping carts, community forums, shared calendars, and integration with your own, your vendors, or your customers existing Line of Business applications. Supported languages and platforms are ASP, ASP.NET, PHP, Perl, JavaScript and VBScript.
Please call to discuss your needs and we will provide a quote.

Flash Animation - $80.00 per hour

Adobe Flash is a browser application that can do a lot for your website. It can display everything from simple animations, to run complex interactive scripted panels with a rich array of sounds, movies, animation. A simple animation with 3-5 elements will average between $40 and $60, while a large and complex interactive panel can be far higher.
Please call to discuss your needs and we will provide a quote.